We realize that there are a number of POS Solution providers out there, so we want you to know why all our clients believe we are the better choice. We are confident you will find that our philosophy sets us apart and allows us to far exceed all other providers out there. If you are interested, we are pleased to offer references within your area or industry regarding the quality of services we provide.
Strong Support Services Provider — The decision to purchase a particular POS Solution is relatively short; however, the length of time one remains with that solution can range from 5-10 years. That is why it is important to go with a strong support services provider such as 24x7 Hospitality Technology.
Support Focused — Unlike most POS Solution providers, our focus is support. This focus drives our business, and clients who buy with us stay with us knowing our support services far exceed those of other POS Solution providers.
24 Hour Support — 24x7 Hospitality Technology’s unique approach to technical support allows all restaurants, from Hawaii to the eastern seaboard, to reach skilled technicians whose in-depth experience enables them to handle any issue, 24 hours a day, seven days a week, regardless of hour or time-zone. This includes reloading your file server and/or terminals during the overnight shift, if the need should arise. Not all POS help desks are staffed to handle such high-level calls during overnight shifts.
Experienced Support Staff — At 24x7 Hospitality Technology, we only hire Level 2 support personnel or higher because we believe that an experienced support staff can provide faster resolution to problems. This has been evident in our response times, and this investment in our employees is well worth it for both us and for our clients.
Email Notification — In addition to a strong technical support center, our server will send email notification to a string of email addresses at the client’s request when an incident is opened and closed. This technology allows our clients to stay abreast of issues and their resolutions.
Competitively Priced — 24x7 Hospitality Technology provides our clients with a complete and competitively priced solution. Our sales people will guide you through selecting an appropriate software package that fits your specific needs. Then our trained technicians will be there for full-service implementation and on-going support.
Total Solution Package — Look no further because 24x7 Hospitality Technology has your total solution package from software and hardware to installation services, support services, and hardware services.
We Service What We Sell — Most important to our clients, we service what we sell — even after the sale is complete! That is why our clients come to us and that is why they stay with us!
