EXPERIENCE THE 24-7 DIFFERENCE
• ALL clients receive support 24 hours a day, 7 days a week, and 365 days a year
• Experienced technicians will troubleshoot and resolve most issues on the spot
• Technicians located throughout the US can be on-site next day when needed
TECHNICAL SUPPORT
24-7 provides superior support services for both software and hardware. Our highly trained and experienced technicians are able to remotely assist you in diagnosing and correcting the problem. Call histories are tracked and support clients can request email notification when a ticket is opened and closed or can access via the web.
HARDWARE SUPPORT
We offer Depot Exchange for clients under a software support agreement. All you do is send off the broken piece and a replacement is sent directly to you.
SIGN-UP FOR SOFTWARE OR HARDWARE SUPPORT
Email us at: support@247ht.com
FOR PRODUCT DEMO
Email us at: sales@247ht.com
"I would like to take this opportunity to thank 24x7 for being such a fantastic partner. Since we have upgraded all 6 locations to ONEPOS with 24x7 support, we have been able to really concentrate on doing what we do best ... Wings!
The restaurant industry has many POS options, and I have had the opportunity to support many of them. Changing a cruicial piece of your operations is always stressing, but I can honestly say that you made the transition seamless. This has been the case for our staff, management, and I.T. department.
Since Schapps brought 24x7 on as our POS support team, we have had immediate responses to any issues, been kept well informed of industry trends in POS/new technologies, and your technical staff is nothing short of impeccable.
Thank you so much for being an integral part of helping us to grow our business! "
Mark Moore - Director of IT, Schapp's Enterprises, LLC
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