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QSR's innovative ConnectSmart Hospitality Automation Solution and
ePic Kitchen Management Solution focus and capture all activities around the guest to measurably increase efficiency and quality.
Table Management
Provide Accurate Wait Times, Maximize Seating Efficiency, Give Guests Call Ahead and Reservations Options
QSR’s ConnectSmart Hostess seating and wait list management software and ConnectSmart Reservations software ensure you can care for all of your guests no matter how they wish to visit you – walk in, or call ahead for today or a future date.
- Coordinate operations to get more guests seated with the most efficient seat utilization
- See up to the minute table and wait list statuses with just a glance for all guests – walk ins, call aheads, reservations
- Capture key guest data for use in real time and historical reporting
Kitchen Automation
- Fully customizable kitchen station views with advanced routing and display options for items and orders to get hot food out hot and cold food out cold
- View critical speed of service data and reports in real-time, while capturing production information for historical reporting
- User-defined colors, fonts, and font formatting along with graphical menu cards further enhanceaccuracy, efficiency, and training
Improve food quality, save on labor, and shorten table turns
Choose from QSR’s ConnectSmart Kitchen (CSK) software or ePic Kitchen Display Software (KDS)along with durable video controllers and keypads to give you the tools you need to fully automate and analyze the most critical area of your restaurant – the kitchen.
Insight Into Operations
- Along with the ability to view critical speed of service data in real-time, KDS offers store level reporting as well as the ability to easily extract production data for use within third party reporting tools.
- The KDS reports use a special timed events table that captures all order and item level events, including bump records, cook actions, and display times.
- The pre-set store level reports include: Speed of Service Summary, Ticket Time Analysis, Cook Time Variance, Prepared/Bumped Variance, and Store/Recall Performance reports.
- In addition, the KDS offers restaurant managers the ability to easily configure report settings on the fly to pull a Quick Report on a one-time basis.
